What we are doing          

  • Upgrading workstations from Microsoft Office 2010 to Office 2016
  • Transitioning Outlook Mailboxes to Microsoft Office 365 - Exchange Online (EOL)


  • Microsoft Office 2010 is no longer officially supported by Microsoft
  • Increase mailbox storage capacity to 50GB per mailbox
  • Improve identity management and enable single sign on capabilities
  • Establish a foundation that we can build on to introduce new technology that will improve organisational collaboration and communication
  • Access to Microsoft Office Online versions of Word, Excel and PowerPoint enabling user to view/edit office documents via any device (next phase)


This will be a phased transition with each group notified separately as these changes are implemented across the organisation.  The first step will involve the upgrade of your workstation to Office 2016.  Following on from this, each group will be notified of another change window during which your Outlook mailbox will be migrated to Microsoft Office 365 - Exchange Online (EOL). These changes will be phased in over a 2-3 month period to minimise disruption to end users while also ensuring adequate post migration support.


  • Office 2016 Upgrade – IT&S staff will need access to your workstation for approximately 30 mins to complete this upgrade. 
  • Outlook 2010 to Office 365 - Exchange Online - Staff will be unable to send / receive emails via any device during this transition.

We appreciate your patience and understanding. 

User Action Post Change

Mobile device (smartphones & tablets) email client reconfiguration Instructions here 

Following the restart and upon opening your Outlook client the below pop up message will appear, click OK.

 Another prompt will then appear requesting you to enter your credentials in order to connect to Outlook.  Enter your complete email address as your username and network password.  Please ensure that you tick “remember my password” checkbox.


Please bookmark the new Outlook Web App (OWA) URLThe existing Outlook Web App will have a redirect to the new URL.


What’s new in Microsoft Office 2016? – click here

Note:  Office Online & OneDrive access will be phased in at a later stage.

What is Microsoft Office 365? – click here

Exchange Online / Microsoft Outlook FAQ’s – click here

Training and Resources for Microsoft Office 2016 – click here