In the event that you need to make a claim, all your questions are answered on this page. Should you require further information contact a member of the insurance team.

  • Exchange details with the other parties involved making sure all details have been recorded e.g. name, registration, address, licence number, insurance details. Refer to the Vero motor fleet claims card for guidance.
  • Do not admit liability or do anything that may prejudice the Synod or its insurers.
  • Obtain details of any witnesses and photographic evidence of damage to vehicles involved.
  • Vero will manage all communication with third parties, insurers and legal representatives.
  • When communicating with Vero please quote the policy reference number CAS023645573; the policy is in the name of the Uniting Church in Australia Synod of NSW & ACT
  • Immediately report matter to Proclaim and follow their instructions.
  • Do not admit liability or do anything that may prejudice the Synod or its insurers.
  • Act prudently, take all reasonable action to protect property and the safety of others.
  • Obtain details of any witnesses and photographic evidence of any damaged to property.
  • Proclaim will manage all communication with third parties, insurers and legal representatives.
  • Immediately report matter to Proclaim and follow their instructions.
  • Act prudently, take all reasonable action to protect property and the safety of others.
  • Where appropriate take photos of damaged property.
  • Keep copy invoices of any emergency repairs.
  • Immediately report break-in to Police.
  • Notify Proclaim and follow their instructions.
  • Act prudently, take all reasonable action to secure property and the safety of others.
  • Where appropriate take photos of damaged property.
  • Keep copy invoices of any emergency repairs.