Beware of recent "phishing" scam emails

Dear all,

It has come to our attention that some members within our UCA community have been receiving emails that are part of a “phishing” scam. At first glance, these emails appear legitimate and ask that the user follow a link that requires you to “log in” using your username and password.  

These emails may come from a name or address that you recognise or work with on a daily basis. However, this email address has either been replicated or a third party has accessed the mailbox in question without authority. The email might also come from an entirely different email address than that of the person named.

Under no circumstances should individuals answer direct emails that appear to be a phishing scam in any way.

How To Recognise a “Phishing” Email:

  • Phishing scams are generally sent out from what looks like trusted organisations and individuals,  asking you either to follow a link or contact them asking for money.
  • If the name on the email is a name you recognise, please call or speak with the individual directly to verify the request is genuine.
  • If the email comes from a trusted associate (this is how “phishing” emails work), further investigation of the email will reveal that the ‘reply to’ email isn’t theirs.
  • Do not engage the sender of the email in a conversation or give any personal or bank account details to them.
  • If repeated emails appear to ‘action’ the request urgently, ignore them and delete them from your inbox.
  • The language in the email will appear different or in broken English, or may ask for money in AUD rather than having the dollar sign ($) in front.
  • Be suspicious of any request to change bank account details, even if the updated invoice provided in the email appears legitimate. Always call the sender to verify prior to updating.


Here are some examples of how to identify suspicious emails


For more cyber security safety tips, see the following links: